Refund policy

Refund & Exchange Policy

At Begums Collection, customer satisfaction is important to us.

* Products can be exchanged within 3 days of delivery or purchase.
* Items must be unused, unwashed, and returned with original tags and packaging.
* Exchange is subject to product availability.
* In case of a damaged, defective, or incorrect product, please contact us within 24 hours of receiving your order.
* Refunds will only be provided if a replacement is unavailable or in exceptional cases approved by Begums Collection.
* Sale, discounted, customized, or altered items are not eligible for return, exchange, or refund.
* Slight color variations due to photography or screen settings are not considered defects.
* ⁠For exchanges, customers must courier the product to our store address. 

For assistance, contact us on WhatsApp: +91 9266476739 / +91 9289325185.